Terms of service.

Pottery:

I ship through UPS and USPS. A tracking number will be provided for all pieces being shipped. Returns are not accepted once the item has been shipped. Pottery is shipped within 2-10 business days after the order has been placed and payment accepted. Please email asap if you change your mind on an order.

I take great care to carefully package and protect the items but shipping happens. If a piece arrives broken or there are issues with your order, please email me at witchcraftscookies@gmail.com with photos of the damaged piece(s).

Cookies:

50% deposit is required for all custom cookie orders so that I can get everything needed for your order like custom cutters, colors, packaging, etc. Your balance will be due 3 days before pick-up or shipping.

Refunds can only be made within 48 hours of placing your order and the deposit has been accepted. If I have already started your order, it will be on a case by case basis. Please email me ASAP if you need to cancel your order.

Witch Crafts & Cookies is a home-based business and operates under Cottage Food Law. That means the home is not inspected by the Department of Health Services or local health department. I can assure you though that every possible measure is taken to ensure a clean and sanitary kitchen. I also regularly take food safety courses. My kitchen is not nut free, egg free, dairy free, or gluten free.

If you send inspiration photos, please remember those are for INSPIRATION. Your final cookies may not be perfect replicas of what you sent. Part of the discussion will be colors, design, and ideas based off the photos you may have sent.

Please note, pictures do not always reflect accurate colors. I will always color match to the best of my abilities but remember that lighting, screens, resolution, etc. make a difference when reviewing photos.

Any cookies commissioned and ordered through Witch Crafts & Cookies will be photographed for marketing purposes. If you do not want your order used, please let me know at the time you place your order. Note: if you ordered cookies with faces on them, I will ask permission before posting.

Upon pick-up of your order, the cookies are all yours! What happens to them after is not the responsibility of Witch Crafts & Cookies. So please make sure to reference your cookie care card and keep them safe until you eat them!

Once you’ve submitted payment for your order, you are agreeing to the terms above.

Thank you thank you thank you so much for your order
and for supporting my small business!